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+43 144 20070

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info@koloshop24.com

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Cookies Policy

What are cookies

Cookies are short text files created by a web server and stored on your computer through the browser you are using. When you later return to a previously viewed web page, your browser sends back the stored cookie file. Through this process, the website knows what other websites you have visited or whether you are logged in. The vast majority of websites use cookies for their operations.

How cookies can be divided

Cookies can be divided according to who places them on your website, i.e. into:

  1. First party cookies - they are limited to the domain of the website you are currently viewing. These cookies are considered more secure.
  2. Third party cookies - these are placed using a script from another domain. This allows users to be tracked across domains. They are often used to evaluate the effectiveness of advertising channels. To give you an idea, this is one shop's advertisement on another shop's website.

Based on their durability, cookies can be divided into:

  1. Short-term (session cookies) - they are deleted from your computer when you close your browser.
  2. Long term (persistent cookies) - they are retained after you close your browser, they are only deleted after a very long period of time (this depends on your browser and cookie settings). You can also delete them manually.

According to their purpose, we can divide the use of cookies as follows:

  1. Technical - they enable the basic functions of the website (e.g. logging in or saving the contents of the basket). These cookies are strictly necessary for the operation of our website and we place them without your consent. These files do not store any personally identifiable information.
  2. Functional - cookies that allow, for example, the language or region of the user to be remembered. These cookies are involved in the proper setup of the site and are not involved in tracking user activity. We consider functional cookies to be necessary and therefore place them on the website without your consent.
  3. Analytical - used to collect non-anonymous data about user behaviour. Based on this data, we can modify the website to make it easier for you to use. They also help us determine the number of visits or sources of visits to our website.
  4. Marketing - used to target ads to users who have already been to our site. These files help us place advertising offers on other websites.
  5. Conversions - we use these to help us evaluate the success of campaigns.
  6. Personalization - various tools help us personalize content - customizing the site based on what you've viewed. Similarly, tools help us to adjust search results based on information about other users' searches. These personalized cookies also help you avoid irrelevant product recommendations.

Setting cookies

Cookies can be set in your browser.

Who we pass cookies to

Cookies are used, among other things, to tailor advertisements to your interests, both on and off this website. To do this, we allow cookies to be stored by third parties, who may use them to collect data about your behaviour on our website, or to display customised offers and targeted advertising on websites other than our website.

In the event that you wish to view a product video that is located in a product description, your cookies are obtained by the operator of the platform on which the product video is located. This is subject to your consent; therefore, if you do not consent to marketing cookies, you cannot view the product video.

Cookie processing time

The processing time of each type of cookie or its expiration varies and changes over time. You can find it in your browser settings.

Data subject rights

You have the right to contact us with a request for details of the processing of your personal data and we will provide you with detailed information free of charge. However, we must advise you that in the event of repeated or unreasonable requests, we are entitled to charge you for the cost of providing the information or to refuse to provide the information.

You can contact us to request deletion of your personal data. You can therefore object to the processing of marketing cookies at any time.

You can object to the processing of personal data and you can also contact the Data Protection Authority if you believe that our company is processing personal data unlawfully.

Cookie files on our website

More than 20 years of cycling expertise
More than 20 years of cycling expertise

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Leading brands

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Expert advice

Our team helps you find your perfect fit

Our team is here for you
+43 144 20070
+43 144 20070

Mon - Fr: 10 am to 3 pm

info@koloshop24.com
info@koloshop24.com

We will reply within 24 hours