How is Koloshop different from the others?

You can find out the status of your order simply by logging into your customer account in the "My purchases" section. If you are not a registered customer, you can find out the status of your order by entering your order number and your email address in the "Order Status" field.

No, you can place an order on our e-shop even if you are not registered. Our recommendation is to register. You can get benefits, such as discount on your first purchase. Please note that the availability of registration benefits (such as first‑purchase discounts) may vary depending on your country and current promotional campaigns.

The discount code/gift voucher can be used in the first step of the order. Click on the "I have a discount voucher" box to insert it.

Please send the goods to the following address: Koloshop s.r.o., Míru 577, Teplice - Novosedlice 417 31, Czech Republic.

Shipments delivered to locations other than our stores will not be processed and will be transported according to the terms and conditions of the respective carrier.

Return shipping costs are covered by the customer unless otherwise agreed.