Customer Discounts

Ongoing loyalty discount

In our online store, you can shop in two ways: with registration or without registration.

Registered customer

• Order history
• Product ratings
• Online complaints
• Discount after logging in
• Registration discount
• Contributing to the Domestik magazine
• Koloshop card

Unregistered customer

• Order history
• Order review

• Order complaints

• Koloshop card
• Contributing to the Domestik magazine
• Discount upon registration
• Discount after logging in

Koloshop Card

As a registered customer, you automatically receive your Koloshop Card! You can find it in your profile under My Koloshop. What is the Koloshop Card? What is it for? What benefits does it bring you? You can find more information here.

Want to know what your Koloshop Card will look like and what price tiers we’ve prepared for you?

Rules for Granting Discounts

The basic rule is that the discount is displayed only after logging in and is shown directly on the item, meaning the item automatically has a lower price than before you logged in.

We therefore recommend using the e-shop for all orders, including those with in-store pickup, and always logging in.

Your goods will already be prepared at the store, incl. your customer discount. Additional handling of the discount amount, e.g. at the store or entering the order into the system retroactively, is not possible.

If you need any information regarding the discount you have achieved or changes to your registration details, please log in to your profile, where everything is listed.

If you are not yet our loyal customer, don’t hesitate to register. After creating a customer account and subscribing to our newsletter, you will receive a welcome 3% discount on your entire first purchase.

Premium, Student, and VIP discounts cannot be combined with any promotional discounts unless stated otherwise.

The granted discount may be revoked in exceptional cases (inappropriate behavior, repeated and unjustified cancellations or failure to pick up shipments,...)

Turnover is calculated based on purchases made over the last 5 years.